Questions & Answers

Q: QuestionCan these head phones be used on a plane?

Asked 6 years ago by Anonymous.

• A:Answer Yes

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionHas anyone used these headphones while running? Would you recommend them? Thanks.

Asked 6 years ago by Roviva.

• A:Answer They are extremely comfortable headphones but they trap in a lot of heat while running. My ears tend to get sweaty if I wear them while working out

  Answered 6 years ago by BoSephVerified Purchase

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Q: QuestionCan I adjust volume on individual ear phone. Seems unbalanced.

Asked 6 years ago by Hawley.

• A:Answer No that I know, I have the Sony app, but You dont have the option to do that

  Answered 6 years ago by ChrisbellVerified Purchase

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Q: QuestionLost instructions how do you turn them on

Asked 6 years ago by Lee.

• A:Answer Hi Lee, To turn on the headphones, simply press and hold the power button for about 2 seconds until the indicator (blue) flashes. For more information, please visit this page: https://helpguide.sony.net/mdr/whch700n/v1/en/contents/TP0001613508.html Regards, Vincent

  Answered 6 years ago by SonyListens

  
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Q: Questioni walk a lot so i will be sweating. will they hold up against all the sweating i will be doing.

Asked 6 years ago by walking.

• A:Answer my experience is yes, no problems, and cleans easily with a damp cloth

  Answered 6 years ago by RetiredoneVerified Purchase

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Q: QuestionAre the WH-CH 700 N headphones dual voltage ? I’m going to England. I have a plug adapter. I want to know if I need an electrical converter.

Asked 6 years ago by Thom.

• A:Answer You will need a converter. Buy it over there.

  Answered 6 years ago by 52ModelVerified Purchase

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Q: QuestionDo these headphones work with a MAC COMPUTER

Asked 6 years ago by Anonymous.

• A:Answer It worked with the i phone xr but not with the iPad Pro . Hope this helps . Good luck .

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionI have Philips ambilight tv and trying to connect these to the TV, but it doesn't seem to work. I even got a Bluetooth transmitter and the headphones still don't pair, even with transmitter. Any suggestions please?

Asked 6 years ago by davidJ5.

• A:Answer Hi davidJ5, We're sorry to hear that your sony headphones wouldn't pair. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://helpguide.sony.net/mdr/whch700n/v1/en/contents/TP0001613466.html Regards, Sam Sony Social Support

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs the power button supposed to light up while changing?

Asked 6 years ago by Gabriel.

• A:Answer If you are using a usb hub to charge, the headset may not be getting enough power. Plug into an outlet and you should see light Illuminate red after 20 seconds or so.

  Answered 6 years ago by MikeBolandVerified Purchase

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Q: QuestionI was told that I need to purchase a specific bluetooth dongle for my Sony wireless headphones WH-CH700N. Is this true? What one do I buy and where do I buy it from.?

Asked 6 years ago by Foxy53.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Blue

• A:Answer I did not and they work fine

  Answered 6 years ago by GreattrlevionspersonVerified Purchase

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Q: QuestionI’m looking for a head phone that has a built in mic to answer phone calls. Is this one capable of doing that?

Asked 6 years ago by John.

• A:Answer There is no voice pickup microphone on this cord.

  Answered 6 years ago by JnerdVerified Purchase

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Q: Questiondo these come with a case?

Asked 6 years ago by ruby.

• A:Answer No case.

  Answered 6 years ago by BobbyleeVerified Purchase

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Q: QuestionCan I use these with my Microsoft Surface Go? Model 1824.

Asked 6 years ago by Snowman.

• A:Answer These headphones have worked seamlessly once connected to WiFi with all types of electronics.

  Answered 6 years ago by PattVerified Purchase

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Q: QuestionTurning on the noise reducion the Sony mid range makes no difference at all,I wonder what other people's experiences have been?

Asked 6 years ago by Martin.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Blue

• A:Answer My son says it works. He doesn't understand how, but it does. He likes to test them on me, just to make sure its still working. He will turn it off, make me speak, then turn it on and see if he can still hear me. He thinks it's a pretty cool feature.

  Answered 6 years ago by Tiger849Verified Purchase

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Q: QuestionCan this be used for the TV the way it is sold - wireless?

Asked 6 years ago by Anonymous.

• A:Answer Provided your TV is Bluetooth equipped you should be able to use it.

  Answered 6 years ago by NipaVerified Purchase

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Q: QuestionHow does this unit connect to the TV. I have RCA type connections, will this unit work with my tv? I also have an Onkyo 787 receiver, will these headphones work with this receiver.

Asked 6 years ago by rene.

• A:Answer You'll need bluetooth adapter. Best buy sell 2 brands. They'll come with cables to adapt rca to the unit.

  Answered 6 years ago by Gadgetman

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Q: QuestionCan I use these headphones with my soundbar

Asked 6 years ago by Pedro.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Blue

• A:Answer Yes, if the soundbar is compatible with Bluetooth headphones.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill the headphones sync back up to the TV after the TV is powered off/on? My father is in a nursing home and can't go through the process of reconnecting the BT device. Thanks

Asked 7 years ago by JPfromOKC.

• A:Answer You have to re sync re connect it.

  Answered 6 years ago by BobbyleeVerified Purchase

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Q: QuestionDo these come with a case?

Asked 7 years ago by adyT.

• A:Answer No case is included, a case is included for the same price model of Bose headphones.

  Answered 6 years ago by ProBose

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