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you have to download the sony app first and everytime im connecting to my device i sometimes have to re-pair them
Sorry, there was a problem. Please try again later.Hi, Jacksonian! Please refer to this link when pairing the headset with a device for the first time: https://helpguide.sony.net/mdr/xb950n1/v1/en/contents/TP0001176136.html And here is the link on how to receive phone calls: https://helpguide.sony.net/mdr/xb950n1/v1/en/contents/TP0001176146.html Hope this helps! Regards, Sam
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