“I tried to put it on Bluetooth and it doesn't want to connect to my phone I use the wire cord input cord does not work”

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• Hi Unique, Have you tried to factory reset the headphones? Factory Reset the headphones and try again. Also, when you use the unit as wired headphones, use the supplied headphone cable only. Make sure that the headphone cable is firmly inserted. Check this link for more information. https://docs.sony.com/release//Help_4692591111.pdf (page 107 - Resetting the headset) Regards, -David

  Answered by SonyListens 7 years ago

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• I had no problem hooking this up to Bluetooth once it is hooked it Will read the name on the box

  Answered by B99999 7 years ago

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