Hello I recieved my headphones on march 7 and it has already stopped working.I hear nothing.I dont habe geek squad protection.I bought it from beatbuy.com.what can I do? null

Question

cynmoa0618 · Accepted Answer

Just return them. They should just exchange them with no problem.

gnat · Answer

Buy new ones!

SonyListens · Answer

Hi Sapana, We're sorry to hear that the headphones stopped working. Please refer to this link to troubleshoot the unit, https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,41713,82715/c/65,66/kw/stopped%20working. Regards, Jen

Answered by SonyListens 8 years ago

“Hello I recieved my headphones on march 7 and it has already stopped working.I hear nothing.I dont habe geek squad protection.I bought it from beatbuy.com.what can I do?”

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