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If you look in the box that they came in you have different sizes to add on so that they will fix better! I had the same problem until I try’s the different sizes and now I have no more problem!
Sorry, there was a problem. Please try again later.If possible, please try the following steps to see if the issue persists: -Please first look at the L/R logo on the back of the earbuds to ensure that the right and left ears are properly worn. -Choose the ear tips that fit the ear canal best to replace. -Turn the earbuds and find the most comfortable position. If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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