“Why does only one light on the speaker light up? Sporadically both of them will work”
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1-2 of 2 Answers
Probably a defect
Sorry, there was a problem. Please try again later.Thank you so much for sharing your experience. We're really sorry you've encountered this issue! If possible, please try the following steps to see if the issue persists: - Turn on your speaker, then long-press Bluetooth and Vol+ for around 5-10 seconds to reset. If those don't help, please reach out to us via support@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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