“We just purchased a starlink kit from your store in Peoria, il.. There is no base mount included and don't even see how to install the base mount. The picture shows the 4-leg base mount. What's up?”
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That is a separate kit purchased separately for wall mount or roof mount. you can buy it from star link or other places including best buy. Search for starlink wall mount.
Sorry, there was a problem. Please try again later.The antennae you have is the Standard Manual Kit. It can be adjusted manually using the App. It comes with a small kickstand. The Standard Pivot Mount Kit can be purchased at the Starlink Shop. Your Starlink Kit includes everything you need to connect to the internet including your Starlink, WiFi router/power supply, cables, and base. Based on your specific installation needs, additional mounts and accessories are available for purchase on the Starlink Shop once your Starlink Kit is ready to ship. For more information, check this out: https://support.starlink.com/topic?category=10&category=36
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