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Questions & Answers

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Page Showing 1-13 of 13 questions
  • QuestionCan the camera record audio?

    • Answer This camera does record audio.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the field of view of the camera?

    • Answer The camera features a wide 90° viewing angle.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the camera connect to the Wi-Fi network?

    • Answer You would simply plug the camera into a power socket and connect it to your Wi-Fi network.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum distance for night vision?

    • Answer The night vision distance is 30 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the camera have a feature to detect people?

    • Answer This camera does have a feature to detect people.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan i connect to a swann doorbell at the same app

    Asked by ZoLand.

    • Answer Thank you for your question ZoLand. Yes. As long as it is the latest Swann doorbell model, it uses the same Swann Security app, allowing you to view all your Swann devices on the same phone. Mary - Swann Team

      Answered by Swann

  • QuestionCan the camera differentiate between people and pets?

    Asked by Anonymous.

    • Answer By default, the camera sends alerts whenever it detects general motion. However, to enable person and pet detection, you'll need to subscribe to Swann’s Secure+ Plan. This advanced feature allows the camera to identify and alert you specifically when it sees a person or pet, reducing false notifications from other types of motion. Mary - Swann Team.

      Answered by Swann

  • QuestionDo the cameras rotate?

    Asked by Nick.

    • Answer Hi Nick. No, they do not rotate. The camera has a fixed 90° wide-angle lens but does not support pan or tilt movement. If you’re looking for a camera with rotation capabilities, you can check out our Swann EVO Pan & Tilt Wi-Fi Camera (SWIFI-SE2KPT) instead, it supports full pan and tilt control via the app.

      Answered by Swann

  • QuestionHow many cameras can connect together on one account

    Asked by JT.

    • Answer Hi JT. There is no limit to the number of Swann cameras and doorbells that can be connected to a Swann Security app account. As long as your internet has a strong enough signal and the upload speed to support all the devices, you can add as many as you like and view them all in the same app. -SD, Swann Team

      Answered by Swann

  • Questioncan I connect to my Samsung TV not my phone

    Asked by Ora.

    • Answer Hello Ora. This product is designed to connect via the Swann Security app on mobile devices. Direct connection to a Samsung TV is not supported, but screen mirroring or using a streaming device may be a workaround. If you need assistance or have any questions, please email us at [email protected]. Your feedback is important to us. LV - Swann Team.

      Answered by Swann

  • QuestionHow much wifi data does a typical device consume?

    Asked by Curious.

    • Answer Hello Curious. In general, the SWIFI camera uses data every time it is streamed to the Swann Security app (mobile stream) and when it automatically uploads recordings to the Swann Security cloud (recording stream). The latter is the main reason why data usage will be higher. Please click on the link below for detailed information on this topic. https://support.swann.com/hc/en-us/articles/28243636148249-How-much-data-does-my-SWIFI-camera-use You can also email us at [email protected] for further assistance. LV - Swann Team

      Answered by Swann

  • QuestionThis camera works as a chime with the door bell ❓❓

    Asked by Francisco.

    • Answer Hello Francisco. It does not, Swann's doorbells work independently; however, they conveniently connect to the same Swann Security app so you can have access to multiple Swann products all from one place at the same time. - LV, Swann Team

      Answered by Swann

  • QuestionCan the camera be set to record night motion only or does it need to be recording continuously?

    Asked by Skiplazar.

    • Answer Hi Skiplazar. This camera is not able to record continuously 24/7, it is designed to detect and record motion events. If you only want it to be armed/record at night and not during the day, you would set this through the Modes section of the Swann Security app. -SD, Swann Team

      Answered by Swann