“Why am I unable to setup Face Detection and Pedestrian Detection? I bought this product having read that it has Face Detection. Manual says PID, LCD and SOD needs to be turned off in order for this to work which I have done and rebooted but still no luck.”
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Hello Freemason, Thank you for reaching out to us with your question. Based on the information provided, we would recommend reaching out to a member of our support team when you are in front of the device so we can begin troubleshooting. Together our support team will walk you through the settings to adjust them to your needs. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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