Questions & Answers

Q: QuestionWhat are the dimensions of the Tile Mate?

• A:Answer The Tile Mate has a width of 0.31 inches, a height of 0.03 inches, and a depth of 2.1 inches.

Q: QuestionDo the Tile Mates come with a warranty?

• A:Answer The Tile Mates have a one-year warranty on parts.

Q: QuestionCan you use the Tile to find your phone even if it's on silent?

• A:Answer You can use the Tile to find your phone even if your phone is silenced.

Q: QuestionHow long does the battery last?

• A:Answer The battery lasts for up to 1,095 days.

Q: QuestionAre batteries changeable?

Asked 1 year ago by Fred.

• A:Answer Tile has a list on their website. Generally it seems that the larger "Pro" models have replaceable batteries but the smaller models (such as "mate" and "slim") do not.

  Answered 1 year ago by AZcProVerified Purchase

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Q: QuestionIs this the 2025 model?

Asked 2 months ago by Jan.

Q: QuestionIs th8s the 2025.model?

Asked 2 months ago by Steiner.

Q: QuestionWill the Slim wallet mess up my credit cards?

Asked 2 months ago by Carol.

Q: QuestionIf I were to, say, accidentally leave my wallet behind at the grocery store. Would I be able to know it is there based on its current location or only because it was the last location it was at with my phone? Does it only work if my phone is within range?

Asked 4 months ago by Austin.

• A:Answer Only works with phone in range sadly.

  Answered 3 weeks ago by RM123Verified Purchase

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Q: Questionis this compatible with S23 Galaxy phone?

Asked 4 months ago by mom.

• A:Answer Yes! I have used with Samsung Galaxy phones, very easy to connect.

  Answered 4 months ago by DVRnocableVerified Purchase

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