Questions & Answers

Q: QuestionCan I use this device year-round?

• A:Answer Yes, the COOLiFY Air has Cool, Heat, and Fan modes, making it suitable for all seasons.

Q: QuestionHow does the airflow work on this device?

• A:Answer The COOLiFY Air uses a patented multidirectional airflow system with hidden 1.61-inch fan blades spinning at 5000 RPM, providing consistent cooling and heating from all angles.

Q: QuestionWhat is the battery life of this personal air conditioner?

• A:Answer The COOLiFY Air has a 5000mAh battery that provides up to 24 hours of fan time, 6 hours of cooling, and 6 hours of heat.

Q: QuestionIs the COOLiFY Air heavy to wear?

• A:Answer No, it weighs only 0.87 lbs and is designed to fit comfortably on any neck size without restricting movement.

Q: QuestionHow many fan speeds does the COOLiFY Air have?

• A:Answer It has 3 fan speeds.

Q: QuestionHow does the COOLiFY Air provide cooling and heating?

• A:Answer It uses a custom thermoelectric cooler and 122 pairs of cooling particles to achieve both cooling and heating.

Q: QuestionCan this device provide both cooling and heating?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Yes, this device provides both cooling and heating.

Q: QuestionWhat is the power consumption of this device?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer The power consumption of this device is 7 watts.

Q: QuestionHow many fan speeds does this personal fan have?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer This personal fan has three fan speeds.

Q: QuestionDoes this personal fan have an adjustable height?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Yes, this personal fan has an adjustable height.

Q: QuestionIs this personal fan battery powered?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Yes, this personal fan is battery powered.

Q: QuestionWhat is the capacity of the battery in this device?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer The battery capacity of this device is 5000mAh.

Q: QuestionWhat is the diameter of the fan in this device?

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer The fan diameter in this device is 1.61 inches.

Q: QuestionCould someone sleep with it?

Asked 7 months ago by Lespzzli.

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer This neck fan is not designed to be worn while sleeping. For safety and comfort, we recommend removing it before going to sleep, as movement during sleep could cause the fan to shift or make contact in a way that is uncomfortable. Hope this helps!

  Answered 2 months ago by TORRAS

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Q: QuestionHow loud is it at the lowest fan speed? And at the highest?

Asked 7 months ago by iyp81.

• A:Answer At the lowest fan speed, the noise level is about 44.8 dB; at the highest speed, it reaches about 55 dB. For reference, Level 2 operates at approximately 51.1 dB, offering a balance between cooling performance and noise. Hope this helps!

  Answered 2 months ago by TORRAS

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Q: QuestionWhich mode offers the most comfortable wearing experience?

Asked 8 months ago by Flammy.

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Cooling Mode with fan speed set to Level 1/2 offers the most comfortable wearing experience. This setting provides a gentle cooling effect with lower noise and longer battery life, making it ideal for extended wear or commuting. Hope this helps!

  Answered 2 months ago by TORRAS

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Q: QuestionWHERE IS THE CHARGER?

Asked 8 months ago by Fan.

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Dear Fan Please kindly note that the Air package does not include a charger. It comes with a charging cable only, which can be used with any standard USB power adapter. If you have any further questions or need assistance, please feel free to let us know. We’re happy to help!

  Answered 8 months ago by TORRAS

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Q: QuestionDoes it blow cold air or is it just a fan ?

Asked 8 months ago by KC.

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer It does more than just blow air—it provides active cooling. The TORRAS COOLiFY Air features a built-in cooling plate that contacts the back of the neck to deliver a real cooling sensation, not just airflow like a standard fan. Hope this helps!

  Answered 2 months ago by TORRAS

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Q: QuestionHello, would this product work in continued warm conditions? Like working outside in 85 degree weather for five hours straight?

Asked 10 months ago by Grimace.

This question was asked about the related product: TORRAS - COOLiFY Air Instant Cooling and Heat Therapy Ultra-Light Personal Cooling Bladeless Portable Neck Fan - Midnight Black

• A:Answer Yes, the TORRAS COOLiFY Air is designed to be used in warm outdoor conditions, including around 85°F. It provides active cooling to help improve comfort during outdoor work, but cooling performance and battery life will vary based on fan speed, cooling level, direct sunlight, and airflow. On lower settings, it can run for up to about 5 hours, and for longer use, connecting to a portable power bank is recommended.

  Answered 2 months ago by TORRAS

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