“Has anyone have trouble with the remote ring not working? Tried on both the included remote and the fire tv app. No use. Thanks”

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• Try this, to Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 10 seconds. To pair the remote again, press the Home button for up to a minute. If the issue persists, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.

  Answered by Toshiba Customer Care 2 years ago

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• Try unplugging the tv for 10 seconds and plugging back in. Had this issue last night and after unplugging the tv the remote worked.

  Answered by Anonymous 5 years ago

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• I had this problem on one of our TVs. Unplugging it and plug it back in seemed to fix the problem.

  Answered by Chris 5 years ago

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