Questions & Answers

Q: Questionwhat is the width

Asked 8 years ago by tbone.

• A:Answer 44.5"

  Answered 8 years ago by curtis3232Verified Purchase

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Q: QuestionDoes this tv upscale lower resolution to 4k?

Asked 8 years ago by DearYesi.

• A:Answer Yes

  Answered 8 years ago by PoyokitVerified Purchase

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Q: QuestionHow do you delete channels that you don't need after the auto scan so when using the up and down arrow it will skip that channel?

Asked 8 years ago by Kratos.

• A:Answer From the main menu, select "options". On the options sub menu select "channel options". Once on the "channel options" menu, use the arrow buttons on the remote control to navigate the channels list. Choose the first box (icon above looks like a line going over a circle) on all the channels you want to delete.

  Answered 8 years ago by chatVerified Purchase

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Q: QuestionNow that I have chromecast built into my 4k tv do I still need to pay the high price for my cable box with comcast? or will I be able to stream tv shows and movies.

Asked 8 years ago by Anonymous.

• A:Answer You will still need Internet access.

  Answered 8 years ago by sumsVerified Purchase

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Q: QuestionThe size and price are right. I have a 3 year old LG 42in and thinking of upgrading to a 50 or 55" At $299.99 (cyber Monday) his is right price but I don't have Amazon Prime account and use Netflix And Acorn TV mostly. Any thoughts from others?

Asked 8 years ago by SteveinPhilly.

• A:Answer I watch Netflix via my tv with no problem The tv instructs you the steps to program Netflix.

  Answered 8 years ago by AngelVerified Purchase

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Q: QuestionCan this also be used as a computer monitor?

Asked 8 years ago by Erlewine.

• A:Answer Yes if your computer has HDMI plug in the back

  Answered 8 years ago by none

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Q: QuestionDoes this tv have a remote

Asked 8 years ago by Spartarick.

• A:Answer Yes it does.

  Answered 8 years ago by qlittleVerified Purchase

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Q: QuestionWhat do you mean by open box

Asked 8 years ago by Question.

• A:Answer "Open Box" usually refers to an item that has been purchased by someone and they returned it for some reason. It may not be big enough for them, loud enough, or they may not like the quality. It does work and has all parts included unless otherwise noted.

  Answered 8 years ago by RoyAlomar

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Q: QuestionHello, Best Buy Team Member. I am wondering will this TV actually display the PlayStation 4 pro like it was designed to be displayed? I will only be using a TV just for gaming. I am needing a honest and straight forward answer.

Asked 8 years ago by PlayStation4Pro.

• A:Answer Yes definitely this should play PS4 Pro games. They are both made for 4K resolutions and this TV is Ultra HD.

  Answered 8 years ago by muskaVerified Purchase

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Q: QuestionSo please someone shoot me straight, is this TV worth buying to play my PS4 Pro? I will only be using the TV just for gaming. I really want to experience my PS4 Pro like it was designed to be played.

Asked 8 years ago by Confused.

• A:Answer Yes, I bought one and it will play games and more. Great price, picture and gaming for the price.

  Answered 8 years ago by bcorzVerified Purchase

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Q: QuestionIf I watch satellite content (Direct TV) on this set with the signal put into the set via HDMI cable, will plugging a headset into the headphone jack shut off the TV set speakers?

Asked 8 years ago by georgeg.

• A:Answer Yes

  Answered 8 years ago by Shaggy

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Q: Questiondoes this tv support 3d playback as a feature

Asked 8 years ago by Gary.

• A:Answer No, this model does not have that feature.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionTv has blue hue. Believe the led back lights are going out

Asked 1 year ago by Nell.

Q: QuestionI have an iPhone and want to stream the Hulu app. What app do I use to mirror my phone? Thanks

Asked 5 years ago by Jay.

Q: Questionfrom where i can buy toshiba tv backlight inverter board model number 50L711U18

Asked 5 years ago by arif.

Q: QuestionToshbia 50in smart tv the video goes out but still has sound, how would i fix that issue?

Asked 5 years ago by Patti.

• A:Answer throw the TV in the garbage

  Answered 3 years ago by alex

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Q: QuestionWhy can't I cast Disney+ on this tv?? I get the message, "Disney+ is not available on this Chromecast device"

Asked 5 years ago by MamaLlama.

• A:Answer Throw the TV in the garbage

  Answered 3 years ago by alex

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Q: QuestionI hooked a soundbar to my TV through the optical cable now the TV takes forever to display apps. Then when you choose it might not load.

Asked 6 years ago by Ernest.

Q: QuestionOur Toshiba 50L711U18 is making cracking sound and has a blinking screen when turned on. After it goes through its fit you can select guide and then your program and begin watching.

Asked 6 years ago by tgottschall.