“Is there any difference between buying this at Best Buy as opposed to ordering from you? Can you transfer all my data from my current Tracfone ZTE to the new phone remotely while I don't have to be "hands on?"”
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Hi. This is Mark from TracFone Wireless. You can order this phone through our retailer stores or through our website, no difference. In regards to transferring you data to your current phone to a new phone, we can't do it remotely. We need to go through the process of transferring everything to make sure your service will still be available to your new phone. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611, text TRANSFER to 611611.
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