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Questions & Answers

Page Showing 1-20 of 101 questions
  • QuestionCan this phone be used with other carriers?

    • Answer No, this device is locked to Tracfone and can only be used on their network.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this phone have a good camera?

    • Answer The BLU View 5 is equipped with a 13MP Dual HD main camera and an 8MP front camera.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of this phone?

    • Answer The BLU View 5 has a stunning 6.56 inch HD+ IPS curved display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery does this phone have?

    • Answer The BLU View 5 has a 4000mAh lithium-ion battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much RAM does the BLU View 5 have?

    • Answer This phone comes with 3 gigabytes of RAM.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI heard that this phone already comes with data to text and call, and I wanted to clarify. Also, if I don't purchase a data plan, can I still use the phone on Wi-Fi? I won't be using text or calls, just social media.

    Asked by Elena.

    • Answer Hi. This is Jhyzel from TracFone Wireless. It's important to understand that phones generally don't come with permanently free cellular data, text, and calls; those services usually require a paid plan. However, a phone can fully function on WIFI without a cellular data plan, allowing you to use social media and other internet-dependent apps, but traditional calls and texts will require a Wi-Fi based alternative app. I hope this helps! Let me know if you have any other questions. Thank you for doing business with us.

      Answered by TracFone Wireless

  • Questioncan you use snapchat on this phone

    Asked by logan.

    • Answer Yes all apps work on it

      Answered by Matthew805

  • QuestionDoes this phone include a sim card

    Asked by Curtis.

    • Answer Yes it does

      Answered by Matthew805

  • QuestionIs the phone a 5G device?

    Asked by Rob.

    • Answer Hi. This is Jhyzel from TracFone Wireless. Thank you for still choosing TracFone Wireless as your local service provider. Regarding with your concern, the Tracfone - BLU View 5 is not a 5G device.

      Answered by TracFone Wireless

  • QuestionCan you use straight talk sim or do you only buy TracFone service plans and sim?

    Asked by Kel.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes, you can use a Straight Talk SIM card on this phone after the rebranding process. A service plan is also needed to activate the device. However, with TracFone, you will only need to buy a service plan to be able to activate the phone. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

      Answered by TracFone Wireless

  • QuestionCan I request a certain phone number be used if it’s available?

    Asked by JB.

    • Answer This is Redje from Tracfone Wireless. While we can't guarantee a specific phone number, when you activate your Tracfone service with a new phone, we usually provide you with a few number options based on the area code you select during setup. You might be able to choose from those available numbers at that time. However, requesting a particular number beforehand isn't typically an option.

      Answered by NET10

  • QuestionI am traveling to the US and need a cell phone for 30 days. I do not have a phone carrier. I need the phone with a number for people to contact me as well to use Google maps for traveling. Does your phone do this for me?

    Asked by Paul.

    • Answer Hi. This is Mark from TracFone Wireless. Yes, after activating this phone with a service plan, you'll received a phone number to use for making outgoing calls/ received calls, texting, and internet. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word ACTIVATE to 611611.

      Answered by TracFone Wireless

  • QuestionCan I use this phone with Assurance wireless? Having trouble finding a replacement phone.

    Asked by Yolanda.

    • Answer Hi, This is Ryan from TracFone Wireless. Unfortunately no, since our device is lock with our service. However, there will be an instance that you can use this phone to other service provider once it will be unlocked. For further information about our Unlocking Policy, you can visit this link https://www.tfwunlockpolicy.com/wps/portal/home/. For assistance just do not hesitate to reach us out at https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionCan I add a navigation service to this phone?

    Asked by ssctfarm.

    • Answer Not so sure but You can use Google maps to navigate with it.

      Answered by Matthew805

  • QuestionWhat type of charging cord can I buy because I lost the charging cord that came with the phone

    Asked by Anonymous.

    • Answer USB C port

      Answered by Justindiaz

  • Questiondoes this phone have wifi calling

    Asked by Anonymous.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes. This phone is equipped with Wi-Fi calling capabilities. Thank you for your interest in our products and services.

      Answered by TracFone Wireless

  • QuestionHow many minutes are on trac phones and how much do minutes cost to renew

    Asked by Shari.

    • Answer Hello. This is Arianne from TracFone Wireless. The phone itself does not come with preloaded minutes. You'll need to purchase it separately to activate and use the device. The cost of our service plans varies depending on the amount of minutes, texts, and data you need. For a comprehensive overview of our plans and pricing, please visit our website. Thanks for your interest in our products and services.

      Answered by TracFone Wireless

  • QuestionCan you forward the calls and texts from a tracfone to another cell phone?

    Asked by Anonomys.

    • Answer Hi. This is Dianne from TracFone Wireless. Thank you for doing business with us. Yes, enable call forwarding just dial *72, followed by the 10-digit phone number where you want your calls to be forwarded. Also, to forward text messages you can just long-press the message and tap the "Forward" button and select contact you want to forward the message to. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word SUPPORT to 611611. Thank you for choosing us as your local service provider. We truly appreciate you for doing business with us.

      Answered by TracFone Wireless

  • QuestionDoes this phone come with a SIM card?

    Asked by Jade.

    • Answer Hi. This is Jhyzel from TracFone Wireless. Yes, it comes with a SIM Card. To check for the specific details of our devices, please visit our website. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionHow do I add minutes to this phone?

    Asked by Anonymous.

    • Answer Hello. This is Charinadelle from TracFone Wireless.You can add minutes by purchasing airtime card from our retailer stores or call customer service to help you. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless