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Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We will be more than glad to help you resolve this issue with your mobile data. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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