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Hello. This is Ryan from TracFone Wireless. There is no need to have the TracFone device to be unlock since Safelink is one of the brands under TracFone Wireless. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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