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Hi. This is Ramel from TracFone Wireless. Our branded phones are not carrier unlocked. However, if you want to use the phone outside the United States, you need to unlock the device first. Should you need assistance, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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