“I lost my phone-Samsung A10 using Tracfone as service provider-and have deactivated it. If I purchase this phone, am I able to keep my same phone number?”
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Hi. This is Mark from TracFone Wireless. Sorry to hear that you've lost your phone. Yes, you'll still be able to keep the same number, minutes, and account information. For assistance in keeping your phone number, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word TRANSFER to 611611.
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