“Why isn’t the headset working?? I cut the switch to Xbox and even let it charge. I have played with the settings also.”

1-2 of 2 Answers

• Are you plugging it into the controller or the actual X-box. I have mine plugged into the controller and it works that way!

  Answered by ValentinaM 11 months ago

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• If your headset is not functioning as it should, please reach out directly to our dedicated Support Team via their Contact Form on the main Turtle Beach website (and within the Support section of that site) so they can lend a helping hand with troubleshooting or warranty replacement service if necessary.

  Answered by Turtle Beach Support 3 years ago

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