“Why does my usb flash red but my headphones are ok but it’s not connecting. So what can I do to make the red light go away on the usb, and for it to connect now.”

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• I think it may be that you dont have the mic on. You probably don’t have the mic in the down/open position

  Answered by Oiram 5 years ago

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• Hey there, Please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. Thanks!

  Answered by Turtle Beach Support 5 years ago

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