“I just bought a brand new one and was curious why the right ear is not emitting sound like the left does, I am currently updating it right now but I was curious if anyone else has had this problem?”
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Hello Cody! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Sorry, there was a problem. Please try again later.I find that Turtle Beach headphones often need to be restarted. Power off/on has fixed a crackling mic, uneven audio, being unable to hear anything, not connecting to the xbox dongle, being muted when the mic isn't, etc.
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