“I have 3 strands of lights. I have created a group and then mapped them. Every morning I loose control of the app and the lights are no longer connected and the app does not work. I have tried resting and still not working. Transponders are blue / red”
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Hi Rich! We want to better understand your case, could you please contact our User Satisfaction Team via the Help Center area of the Twinkly official website ? We would definitely help you!
Sorry, there was a problem. Please try again later.I suffered tis same fate. The strands will hold your programming, but you need to disconnect them from the power source for at least 30 seconds to restore connectivity. I learned this from my work place when having to reboot many wi-fi connected devices. If 30 seconds doesn't work, then double the time until it does.
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