“Just received my Boom 2 LE Phantom and the serial number on the speaker does not match the one the box. I was told these were brand new speakers on here. Why does the serial number not match ?”

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• Sounds like a manufacturer issue.

  Answered by Miley 5 years ago

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• Talked to a person at Ultimate Ear and they said the box has its own serial number and the speaker has a different serial number intentionally. The item is new . It would still be helpful if Best Buy would label item as new on here as most folks would believe it to be refurbished for $69.

  Answered by factcheck 5 years ago

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