A:AnswerHi! If you made this purchase from Best Buy, you will have to reach out to them about their return policies and how to facilitate a return with them.
A:AnswerHello! Yes we have a Dry Grains container for the A3500, it can be found here: https://www.vitamix.com/us/en_us/shop/48-ounce-dry-grains-container-with-self-detect
A:AnswerHey there! Unfortunately, the containers for the 5200 will not work on the Ascent models, they do not have the Self-Detect feature that is needed for the Ascent machines.
A:AnswerHi Alan. Vitamix machines meet the regulatory requirements that may be statutory in their country of sale, including sound levels. We do not make specific claims about the sound and decibel levels of our products.
A:AnswerMetal Graphite is more like a black matte finish and some have described it as resembling the color of lead and the black stainless is similar to the etching one would see in the etching of stainless steel. It is black in color and slightly shiny.
