“Sound bar will come on. Then it will loose sounds lights or going up & down. But no sound. It's a. XRS321-C”

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• This same thing happened to me. I must have pressed something to mess it up. I called the help line and they had me hold down the button next to the power button for 20 seconds. It resets and comes right on.

  Answered by peggyb29 7 years ago

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• Please contact our customer support at 877-878-4946 for assistance with your sound bar.

  Answered by VIZIO 7 years ago

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