“Let me repeat my question. I have a SAMSUNG Smart TV. The sound bar works fine when watching TV, but when I stream (NETFLIX...) I get a message of incorrect format, the TV must be in PCM or stereo mode. The TV is in PCM mode and it still doesn't work.”
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Connect your sound bar to the optical port to your TV. On your TV SOUND settings, select Optical or Optical Out. That should solve the problem. I had the same issue.
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