“Xfinity DVR box & Philips 4K player going into 4K HDMI switch, then a single cable from switch to the HDMI IN port. Then single HDMI to a LG TV. Audio drops out on some commercials, but not all. Scenes w/ music on BD/4K disc, music is very low. Thoughts?”

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• You may have the night mode enabled in the settings, you may try to disable this function using the remote or the Smartcast app. Hope this helps.

  Answered by Donald 6 years ago

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• Please contact our customer support at 844-254-8087 for assistance with your sound bar.

  Answered by VIZIO 6 years ago

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