hello,

I have this sound system hardwired into my new Sony TV, using the but the HDMI cable that came win the box.

Periodically, the audio will completely cut out. This never happened on the TV by itself. Any idea what may be causing this? null

Question

hello,

I have this sound system hardwired into my new Sony TV, using the but the HDMI cable that came win the box. 

Periodically, the audio will completely cut out. This never happened on the TV by itself. Any idea what may be causing this? null

Accepted Answer

I have the same issue with a Sony TV... wonder if it's a compatiblity issue with Sony. Vizio told me to return for new soundbar so we will see...

VIZIO · Answer

Hello Albert,

I think our technical support team may be able to help resolve this. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

“hello, I have this sound system hardwired into my new Sony TV, using the but the HDMI cable that came win the box. Periodically, the audio will completely cut out. This never happened on the TV by itself. Any idea what may be causing this?”

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