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Sorry, there was a problem. Please try again later.You can take it back to bestbuy for replacement. Or if you’re savvy with a screwdriver and some tape/glue, you can try to open it up to see if there’s anything loose.
Sorry, there was a problem. Please try again later.Sounds like something is inside possibly. Shake it around gently, maybe a piece of packing material got inside of it or there is something else inside, like extra plastic. See if you can get it to fall out. Also check your connectors and make sure they are all the way in. Make sure it's sitting on a flat surface with no obstructions nearby. Also use your remote settings make sure it's not cranked to 100% on the bass equalizer. If that doesn't work, I would take it back to the store. Manufacturing defects do occasionally occur and I'm sure you can get help from Best Buy with that. This system sounds great, and the price point is excellent for the quality. I just got mine, and I love it.
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