Questions & Answers

Q: QuestionWhat is the screen size of the parent unit?

• A:Answer The parent unit has a 7-inch color LCD screen.

Q: QuestionWhat is the resolution of the video baby monitor?

• A:Answer This VTech baby monitor features 1080p high-definition video.

Q: QuestionDoes the monitor come with a night light?

• A:Answer Yes, it has a 7-color touch adaptive night light that adjusts brightness automatically.

Q: QuestionDoes the camera have pan and tilt functionality?

• A:Answer Yes, the camera offers 360-degree pan and 100-degree tilt functionality.

Q: QuestionCan I view the baby monitor remotely on my phone?

• A:Answer Yes, you can remotely listen, talk-back and view on multiple devices, even outside the home.

Q: QuestionCan this camera be used locally without wifi also?

Asked 8 months ago by Nic.

• A:Answer Hi - Yes, the VTech RM7766HD has a direct mode feature for the parent unit and baby to connect to each other by default, which allows you to immediately stream video out of the box. Thank you, -VTech Support

  Answered 8 months ago by VTech Baby Monitors Team

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Q: QuestionCan I speak through the monitor so my child can hear me from another room?

Asked 9 months ago by mg.

• A:Answer Hi - Yes, the VTech RM7766HD has a talk back feature that will enable you to the baby unit, Thank you, -VTech Support

  Answered 9 months ago by VTech Baby Monitors Team

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Q: QuestionThe product description says the 7766 includes a humidity sensor but the images of the monitor display don’t show humidity readings. Does this device include humidity sensor readings, and if not, which models do?

Asked 1 year ago by iblu.

• A:Answer Hi - We are sorry to hear that the VTech RM7766 does not work as expected. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionHow can I make it so no one else can remotely access my vtech 5” wifi 1080p video monitor? My sons ex girlfriend is able to access the camera in my house and im not sure how!

Asked 1 year ago by Anonymous.

• A:Answer Hi - Please contact our Customer Support at 1-800-595-9511 so we can assist you in changing the app credentials. We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionIf I buy in the US, do I have a warranty outside of the US? To be more specific, in Brazil.

Asked 2 years ago by Marks.

• A:Answer Hi - The limited warranty of the VTech baby monitor extends to products purchased and used within the United States of America and Canada. Thank you, -VTech Support

  Answered 2 years ago by VTech Baby Monitors Team

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Q: QuestionWhat level of zoom will these cameras go up to (i.e. 3x, 5x, 10x, etc.)?

Asked 3 years ago by DadForLife.

• A:Answer Hi - The zoom feature of the VTech RM7766HD can magnify the image 3 times. Thank you, -VTech Support

  Answered 3 years ago by VTech Baby Monitors Team

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Q: QuestionWhat is the size of the threaded hole? Is it 1/4?

Asked 3 years ago by Layla.

• A:Answer Layla - Please contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 4:00 PM, Mondays through Fridays. We can replace necessary parts under warranty. Thank you, -VTech Support

  Answered 3 years ago by VTech Baby Monitors Team

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Q: QuestionIs it dual voltage like 110-240v or only 110b?

Asked 3 years ago by Daniela.

• A:Answer Daniela - The VTech RM7766HD works with 100-240V AC power. Thank you, -VTech Support

  Answered 3 years ago by VTech Baby Monitors Team

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Q: QuestionDoes it work with general crib mount?

Asked 3 years ago by Dani.

• A:Answer Dani - The camera of the VTech RM7766HD is designed to work with the wall mount bracket it will come with. Thank you, -VTech Support

  Answered 3 years ago by VTech Baby Monitors Team

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Q: QuestionWill this work without wifi?

Asked 3 years ago by Clarie.

• A:Answer Claire - The parent unit and the baby unit of the VTech RM7766HD will connect to each other in Direct mode by default, which allows you to stream live video right out of the box. Direct mode connection lets you stream live video from parent unit only. The Wi-Fi feature can be used supports streaming live video through the parent unit and MyVTech Baby Pro app on your cellular phone. Thank you, -VTech Supports

  Answered 3 years ago by VTech Baby Monitors Team

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Q: QuestionCan you add a third camera to this unit? If so where do I buy?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for your inquiry. No, this unit is not designed for a 3rd camera.

  Answered 3 years ago by VTechKids

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Q: QuestionHow long is the battery life? Does it only work on Wi-Fi or is there a loca option as well?

Asked 2 years ago by Autumn.

• A:Answer Hi - The VTech RM7766HD is capable of Router and Direct mode. Router mode will enable you to monitor remotely using the app which can be downloaded on your cellular phone. While the Direct mode will allow you to immediately stream video out of the box using the parent unit. The battery life of the parent unit depends on the setting selected on the parent unit. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionCan you add a second camara to parent unit? If so where can I buy

Asked 3 years ago by Rubes.

• A:Answer Hi - The camera for the VTech RM7766HD is not sold separately. The baby monitor will only work with the devices it came with as the unit is non-expandable. Thank you, -VTech Support

  Answered 3 years ago by VTech Baby Monitors Team

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