I can’t seem to pair my phone with the parent unit null

Oni - We are sorry to hear that you are having an issue with the VTech RM5764HD. Please make sure that both your baby monitor and smartphone are connected to the WiFi or internet. And ensure you have the latest application version by visiting your device's application marketplace. If this does not help, please contact VTech Customer support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: RM5764HD. Thank you! - VTech Support

“I can’t seem to pair my phone with the parent unit”

Asked by Oni 4 years ago

Answer This Question

See all questions & answers

VTech - Baby Monitoring System - White-Front_Standard

1-1 of 1 Answer

Oni - We are sorry to hear that you are having an issue with the VTech RM5764HD. Please make sure that both your baby monitor and smartphone are connected to the WiFi or internet. And ensure you have the latest application version by visiting your device's application marketplace. If this does not help, please contact VTech Customer support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: RM5764HD. Thank you! - VTech Support
Answered by VTech Baby Monitors Team 4 years ago
Sorry, there was a problem. Please try again later.