“I have purchase a VH621 Ch wireless headset to go with our DS6251-2 phone system. My issues is the headset keeps say not register, how to register have read the manual still not luck. Is it possible for someone to help with this.”
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I have called VTECH support and walked me thru it.
Sorry, there was a problem. Please try again later.LeAnne, sorry to hear that you have difficulty in register the VH621 to your DS6251-2 phone system. Please check if the register steps below have been fully followed. If still unable to register your headset, our CS agents at 1-800-595-9511 can help. Our CS opens from 9am to 5pm, Mon to Fri. Here are the headset register steps: 1. Make sure the battery is properly installed in the headset. The LED light on the headset flashes slowly in red and blue to indicate the headset is not registered. 2. Place the headset in the charger cradle and allow it to charge for at least one hour before beginning registration. 3. Remove the headset from the charger cradle. 4. On the telephone base of the cordless phone, press and hold /HANDSET LOCATOR, FIND HANDSET or FIND HS, until the IN USE light turns on and the screen displays the “Registering” message, and then release the button. The LED light flashes quickly in red and blue. • If your telephone base do not have the /HANDSET LOCATOR, FIND HANDSET or FIND HS button: Press and hold the HOLD button until the screen displays Registering... Please wait, then release the button. It takes about 60 seconds to complete the registration process. Once the headset is registered, The LED light turns red when the battery is low and being charged, or turns purple when the battery is well charged, or turns blue when the battery is fully charged. If the registration fails, you hear the voice prompt "Not registered" when you press the ON/OFF button on the headset, and the ON/ OFF button light on the headset alternates slowly in red and blue. Try the registration process again.
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