A:AnswerHello there,
We're glad to respond to your inquiry. Let's get you the information you need.
Most customers praise the Samsung water filter for its easy installation, improved taste and water quality, and long-lasting performance. They appreciate that it fits perfectly in their Samsung refrigerators and works effectively for up to 6 months.
Our water filters are NSF* certified to remove many contaminants. You should know that herbicides, pesticides, lead, mercury, asbestos, and even pharmaceuticals like ibuprofen and carbamazepine, as well as a wide range of other chemicals, are all filtered out by Samsung. So you can rest (and drink easily).
Have a great day.
-John
A:AnswerLike I said before, you have to read the label on filter very closely and pay attention to details. As soon you can find the right filter for your fridge, you can always keep the the box of the filter with item number and next time when you need to replace the filter, it’s not going to be a problem for you at all!
A:AnswerHi Sam,
Yes, however, it's essential to verify the specific filter type required by your refrigerator model to ensure compatibility. To confirm the HAF-QIN water filter's compatibility, we highly recommend checking your refrigerator's user manual or contacting Samsung via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community
When you message us, please provide us with this reference number 1149411305, to help our team pull up your information.
Have a great day!
Chrystel
A:AnswerHi Tisha,
Thank you for reaching out to us. We're glad to assist you.
HAF-QIN is the water filter used for the refrigerator model RS28CB760012AA.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148739148) so that our team can retrieve your information when you message us.
Have a lovely day.
-Kimberly
A:AnswerWe are committed to enhancing the performance of your fridge's water dispenser, Bee. Let's get this taken care of.
We suggest referring to the resources below to address your fridge's water dispenser concerns. Please watch the instructional video for tips.
How to fix your refrigerator's water dispenser | Samsung US (See 00:00:20-00:01:30):
https://www.youtube.com/watch?v=XR86_O-ZfFA
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148543062, to help our team pull up your information when you message us.
Have a great day.
-John
A:AnswerGreetings!
No, this genuine Samsung water filter is not the same as the assembly case for a water filter with part number DA97-17396A. This genuine Samsung water filter is for Samsung refrigerator models only and will not fit with other refrigerator brands.
I have shared the Samsung link below for this water filter model. Visit the link to learn the compatible Samsung refrigerator models.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148390869 to help our team pull up your information.
Leo
A:AnswerHi Cheryl,
Thank you for reaching out regarding your Samsung HAF-QIN water filter replacement. We understand the importance of ensuring your filter is installed correctly and that the filter indicator light functions properly.
To assist you, we've prepared a step-by-step guide on installing your HAF-QIN water filter and resetting the filter indicator light.
Installing the HAF-QIN Water Filter:
**Remove the Old Filter:
Locate the water filter housing inside your refrigerator.
Turn the old filter counterclockwise to release it.
Gently pull it out to remove.
Prepare the New Filter:
Unpack the new HAF-QIN filter.
Remove any protective caps from the filter.
Install the New Filter:
Align the new filter with the filter housing.
Insert the filter and turn it clockwise until it locks into place.
Ensure the filter is firmly seated and the alignment marks match.
Flush the Filter:
Dispense water through the dispenser for about 5 minutes (approximately 2.5 gallons) to remove any trapped air and impurities.
Resetting the Filter Indicator Light:
After replacing the filter, it's essential to reset the filter indicator light to maintain accurate tracking.
Locate the Reset Button:
On your refrigerator's control panel, find the button labeled "Filter Reset" or a similar term.
Reset the Indicator:
Press and hold the "Filter Reset" button for 3 seconds.
You should hear a chime, and the indicator light will change to blue or green, indicating a successful reset.
If the filter light remains red after following these steps, try unplugging the refrigerator for a few minutes and then plugging it back in. After restarting, press and hold the "Filter Reset" button again for 3 seconds.
For a visual demonstration, you may find the following video helpful:
Video How to Install Your Samsung HAF-QIN Water Filter turn
For more detailed instructions, please refer to the link below to follow the hyperlinks and watch the videos instruction.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
We hope this information enhances your experience with your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148033620) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi there,
Yes, this water filter is compatible with the fridge.
Please see the spec sheet under the "water filter" section for the listed compatible water filter for the fridge model provided.
Spec sheet
https://www.samsung.com/us/business/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sr-aa/#specs
Have a great day.
^Charles
A:AnswerHi there,
We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter.
The link below will help you understand the benefits of having a water filter.
Samsung Water Filter:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits
We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water.
Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552446) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
A:AnswerHi Steve,
We are happy to answer your question about using a compatible Samsung water filter with Samsung refrigerator model RF27CG5010S9/AA.
If you have a reverse osmosis water filtration system already installed or in place, you may remove the water filter that comes with the refrigerator model since the water filter may decrease the water pressure. The water pressure supply has to be between 30 to 120 psi.
Leo
A:AnswerHi Butch,
We would love to help you identify the compatible water filter for your Samsung refrigerator.
The Samsung refrigerator model you have provided RFHHMEDBSR/AA is not the complete model number; however, it appears to be one of our legacy models. To be certain what the complete mode number is, please visit the Samsung link shared below.
Search your product:
https://www.samsung.com/us/support/downloads/#find-codes
I have shared Samsung links below to help identify what water filter is compatible with your Samsung refrigerator once you have the complete model number.
HAF-CIN model:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
HAF-QIN model:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147479038 to help our team pull up your information.
Leo
A:AnswerHi Ruby,
No, this Samsung water filter model is not compatible with the Samsung refrigerator model RF263TEAESG/AA. The compatible water filter model is HAF-CIN. I have shared the Samsung link to the compatible water filter below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147454300 to help our team pull up your information.
Leo
