“I have a Netgear r7000 router with a usb 3.0 connection but the wd 10 tb hdd is not being recognized as a network storage device. Will the Best Buy Geek squad provide no cost telephone support?”

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• In my experience consumer routers are hit or Miss with their ability to host storage. I would Find another way. Not sure about geek squad services.

  Answered by Cloudarchitecturexpert 5 years ago

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• Not sure I fully understand why the router would be seeing the drive, but I think the computer should see it as just another device similar to the same thing as seeing a flash drive or other external device. That is how my Windows 10 computer and Mac computer see the device.

  Answered by JGuyold 6 years ago

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