“is this 12 TB new? I read some have had been used. no where on the display does it say NEW.”

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• Hi mark, Please know that we ship the all new drives. You can buy the product online & you will always get a new product with a complete mentioned warranty. Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 4 years ago

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• Yes. new it came new in box

  Answered by tracy 4 years ago

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• N0, I bought one 28 Nov 2020 at my local Best Buy (at Manhattan & Westbank Expressway.(It is fairly new, but not a just released item.) It is he sixth, and largest, WD external drive that I have purchased in the last 10 years from BB. (Yes, I have had good service with them all.)

  Answered by ChairmanDave 4 years ago

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