1-6 of 6 Answers
What computer and operating system are you using it with?
Sorry, there was a problem. Please try again later.too many possible variables involved as to why that may be occurring. I would just high-light the movie and drag it to the easystore icon...and if that doesn't work i would go into bestbuy with your easystore...they'll help you.
Sorry, there was a problem. Please try again later.I had to make sure everything was FULLY plugged in. The hard drive still lights up but might not be fully pluggef on its end
Sorry, there was a problem. Please try again later.You need to specify more information such as operating system and hardware configuration. I assume you mean that the drive is not recognizable by your computer? If you are using a specific program with the external drive, you should specify that as well. Good luck. I have no problems with Windows 10 and a Dell XPS computer.
Sorry, there was a problem. Please try again later.Some systems will only work with a drive up to 2TB and another issue with the 1 TB vs the 2 or more TB is the type of partition . MBR will not work well over 2TB but GPT will work fine. My video player will only work with a MBR partition. If I'm using a drive over 1 TB I repartition it to MBR and setup more drives . That works every time. WD drives above 1 TB are all set to GPT now. Hope this helps.
Sorry, there was a problem. Please try again later.I have 2 of these drives and they work super well. All I can suggest is trying different cable and be sure it's plugged in corectly
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