Main Content

Customer Ratings & Reviews

WD - easystore® 4TB External USB 3.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 7959 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 7,959 Reviews
  • Rating: 5 out of 5 stars

    Great Storage for the Right Price.

    Posted
    BigTF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have purchased this hard drive (4 TB model) for my PS4 Pro as extended storage since the feature became available within the last year, and everything works as intended. Its small, compact size rests alongside the PS4 and turns off when not in use upon shutting the system down, since it's powered solely from the console through the included 3-foot long usb cable. As is with most hard drives due to partitions or system storage, you'll never get the full storage space as advertised, which amounts to 3.68 TB after formatting, according to my PS4's storage menu. Installation was easy: simply plug in the hard drive to one of the PS4's usb ports and then follow the on-screen instructions. I used one of the PS4 Pro's rear usb ports, to allow the front ports to be used for controllers or any other accessories, as well as to allow the hard drive to rest out of the way in the back half of my tv shelf. I greatly recommend this hard drive for any gamer that's looking to expand their PS4's storage capabilities. I can't confirm or recommend for Xbox One owners since I do not have one, though I wouldn't see any reason why it won't work, as the installation procedures are similarly straightforward. I did purchase this hard drive when it was on sale for $100, which is a definite bang for your buck if Best Buy ever has this on sale for a similar price in the future. I would even go as far as recommending at the $200 MSRP, though keep an eye out if this ever gets marked down soon (Black Friday, maybe?). This is a definite must-have, especially if you have a growing collection of games (either downloaded via PlayStation Network/Xbox Live or installed from physical discs), or even if you have a handful of larger games like Red Dead Redemption 2, Final Fantasy XV, or practically any Call of Duty or Destiny title with all of their downloadable contents or updates combined. You also won't have to worry about uninstalling the free games that you would get for being a Xbox Live Gold/PlayStation Plus subscriber anymore, either!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing little drive

    Posted
    JaWa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I previously bought a WD My Passport Ultra Metal Edition as a backup drive for my PS4. I had been using an old WD MyBook drive which was clunky and a bother to set up to get a backup and took a chance with the smaller drive. I loved it, so simple, so small, bus powered. It was perfect for my gaming system. When I decided to get a backup for my Mac I was shopping for the same My Passport but couldn't find it or couldn't find in the capacity needed. Browsing Best Buy I found this comparable one that seemed the same but differently named. I decided to try it. I have an internal drive in my Mac that does backups but I wanted something external with easy mobility. I've considered some time to have a secondary backup I keep off site in case of a catastrophe. For this purpose, and really any mobile use, this is a nice drive! I've had issues with WD drives in the past but both this and the MyPassport have done me well so far. Great capacity in a small package and I'm impressed with the speed (I cannot find any documentation on the actual speed of the drive inside). Using a Mac, I have to reformat the drive but it was simple, as always. It's also quiet, the click of the head maybe when it is ejected from the computer. So far, I don't have any negatives to point out. Two words: capacity, mobility. With laptops slimmed down these days with fast but limited SSD storage a drive like this is perfect if you want to take your entire music library with you, or videos on the go or, like me, want a easy way to backup any device you have and use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Maximum Storage At A Minimun Cost

    Posted
    EddieJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First, the cost. I always watch for bargains on useful tech. I got this on sale as a Deal of the Day. Within three weeks it was again a Deal of the Day at a lower price, and Best Buy matched that price, making it an even better deal. However, this is a good deal, even if it is not on sale, if you need a lot of storage, in a compact portable enclosure, with good transfer speed, that is not hampered with an external power supply. We intend to use this for backups of our computers and for media storage. Movies, music, photos and mobile apps quickly filled the computer hard drives that we thought were going to meet all our needs. If the majority of your media is shared among family members, as ours is, one backup is called for, but a copy on every computer is a waste of drive space. USB 3 speed is almost a necessity now. We still have USB 2 drives and I still see them being sold, but transfer times are slow even for overnight backups. This is also great for Xbox One users. We got a 2 Tb USB 3 drive to expand our Xbox One storage, and it is about 50% full, twice the size of the 500 Gb standard Xbox One drive. A 4 Tb drive should hold all of your games, add-ons and game saves without any worries about ever running out of storage. With USB 3, we have had no degradation in gameplay. But, be mindful of the fact that once you format an external drive for Xbox One, it can only be used for Xbox One and can never be reformated for use with a pc. If plugged in to your pc, it will not even be recognized as a drive. If this drive was available when we expanded our Xbox One storage, we would have gotten two of these, one for backups and media storage and one for our Xbox One.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    WD Easy Store 4 TB External 3.0 Portable HD

    Posted
    IamWil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't be fooled by the DURABLE CONSTRUCTION PROTECTS AGAINST SHOCKS statement. I keep this drive in my drone case which has hard foam cut out slots for storage. Had the HD for less than a month and I transferred all my 'important' data to it and 2 weeks later the drive stopped working. SMART is coming up with errors. Definitely a physical error on the drive when I tried to run the Western Digital tools and my own software recovery utilities. Now I need to buy another drive to cannibalize to get my data off the original drive (THIS IS NOT RECOMMENDED FOR ROOKIES!!). IF you are going to use a portable drive to back up data, get 2 and make 2 copies. Also I bought this drive at a great price at Best Buy but I should have gone with an SSD drive for my important information rather than a conventional platter drive. This drive is still under warranty with Western Digital but I need the information that is stuck on it so after doing what I need to do to get the information off of the drive, it will not longer be under warranty (along with the new drive I will have to use to get my information off the old drive).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just What I Was Looking For

    Posted
    rlane11
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There are so many important documents, photos, etc., on my computer that the thought of losing them is very unsettling. Therefore, I back up my data on a regular basis. I've used many types of media for backups over the years, but things have become so much easier since external hard drives became available and affordable. I do temporary weekly and monthly backups (they are written over the next week or month) on external hard drives. I do semi-annual permanent backups on DVD. DVD's are a problem. Although I don't have a huge amount of data like some people do, I have accumulated enough that I'm now up to 8 DVD's for each backup, making it painful and time-consuming to do backups. Then, I have to store all of these DVD's. Now, I find that some of my oldest DVD's are going bad. Definitely time to change media. This 4T drive has solved my problem. I can keep many years worth of permanent backups on this drive and do away with the DVD's. It's simple to do a backup by simply dragging and dropping the folders I want to backup. Yes, I understand that hard drives can fail (been there, done that), so I do have a few archives in other places to protect my data. This is my 5th external hard drive, and they are all WD drives. I have never had a problem with any of them. Even though some of them are getting to be "long in the tooth", they still perform flawlessly. If you need a lot of storage space, I recommend this drive.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT good for transferring data from older external

    Posted
    Rayboffet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the 4TB model because my older 2TB WD My Passport is just about full. Rather than waiting until the last minute I decided to start transferring my data over now. I installed the drive on my Toshiba laptop and noticed the really cool app features. Including but not limited to the ability to transfer right from my WD Cloud device. I then connected my older WD external to the same laptop to start the transfer process. Before i could start transferring, I get a message stating there's a WD update i need to install. We've all seen this message before... No reason to be alarmed. Well... After allowing the update... My laptop states theres an error on the drive and needs to be fixed! So... I'm not panicking yet... I let it go through the motions and it then states it could not be fixed. So.. The drive seems to allow me access to it. I still see my files. So, I'm puzzled for a moment wondering what just happened. I reboot my laptop. Everything boots up just fine. Then I try to open one of the folders and NOTHING'S IN IT!! I open another folder and it appears to be fine. So I start opening folders to see whats affected. A few are empty. The rest appear to be fine. I know what you're thinking.. The same thing i thought VIRUS!! Well, I have Norton Security and its current on the virus definitions. So what else could it be!? Meanwhile, I get another pop up message telling me i need to run another scan to fix my drive. Again I allow the process, but now MORE FOLDERS ARE EMPTY. I try to do a Norton file recovery and it doesn't work!! The majority of my irreplaceable files are in limbo or worse.. Lost! So.. You know I'm SICK TO MY STOMACH RIGHT NOW!! Im not sure what happened. So i stopped to regroup and will contact WD for a possible solution. I wouldnt wish or recommend this on my worse enemy!! I'll come back to let you know what happened...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not as good as easystore 2TB

    Posted
    MikeM
    • My Best Buy® MemberMember

    I just bought this one yesterday. I was eager to see how much better it was than the 2TB easystore I bought a month or two ago. I was delighted with the 2TB model. That model is extremely thin, light, and runs very cool. This 4TB model didn't surpass my expectations. It is half again as thick as the 2TB model, nearly twice as heavy, got surprisingly warm during a large backup, and its transfer speed is nearly 10% SLOWER than the 2TB. I then ran some large-transfer tests a couple times, comparing the two drives side-by-side. The results gave the same transfer-speed difference each time. But on a positive note, the 4TB didn't get hot during these tests, like it did during the original backup. I don't know what to think. There's absolutely no info on the packaging. No specs anywhere to be found that describe the actual drive inside the plastic casing. I suppose maybe this 4TB easystore is internally two 2TB drives piggy-backed together. Who knows. But it doesn't perform as fast as the 2TB. That's the bottom line. I might take this one back for refund, considering. Comparison: 2TB thickness = 14mm 4TB thickness = 20mm 2TB weight = 4.75 oz 4TB weight = 8.5 oz

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Nikhil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As our personal devices get better cameras, the file size of images and videos gets larger and larger. People like me who still backup on External Portable Hard Disk Drives find our Drives filling up faster than before. I have purchased 1TB WD 'My Passport' External Hard Drives in the past that I still use. Size: This 4TB drive is smaller in size as compared to a 1TB drive but shockingly 4x the Storage capacity. Speed: Drive Access speed on initial access is slightly slow as compared to 1TB drive but not a big deal. Price: I got this product at a discounted price of $80+tax so I have no reason to complain at all. Just buy it preferably during a sale. Warranty: 2 years. Con: An included custom soft storage case would have been nice but you can always pick up a decent one for a few bucks more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working after a few months

    Posted
    detailsmove
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Don't buy it. I faced complications with a mechanical Seagate external hard drive so I decided to try Western Digital because I heard positive reviews about the brand and its durability. It didn't work out with WD either. I chose this external hard drive cause it was on sale and the multitude of positive reviews on the product; don't rely on those reviews. I haven't dropped or hit the hard drive in anyway, it just completely stopped working and showing up on my computer out of nowhere. One usage it was working fine then the next, it just stopped without warning. The white light blinks and I've tried restarting the computer, etc. to no results. It's a shame because I wanted to trust Western Digital. Now I lost money spent, the data inside the hard drive, and I don't know how to go about WD's warranty for this product. If you have any suggestions, please let me know. I would like to get this resolved quickly. As of now, my experience with external mechanical hard drives have been terrible.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy this brand!! It is not durable!!

    Posted
    lucero5
    • My Best Buy® MemberMember

    This brand is garbage, don't waste your money in this, because you will spend a lot more in a couple of months trying to save your data. This is the second time I buy WD brand. The first time I bought MyPassort, couple of months later I accidentally dropped it, and instantly got damaged and my computer didn't recognized it. I was like ok it was my fault, i was stupid enough to dropped it.. I got a data recovery which was extremely expensive... $1,000 expensive... that was just insane! but I did payed it... I went back to buy the same brand, this exact one, everything was going fine until today. Out of nowhere it stopped working, my computer is not recognizing it... The first time i was like, ok its my fault, but this time it wasn't ... This brand should consider making more durable portables , shock resistance, accidents happen, a tiny drop and boom all your data is damaged, that is so ridiculous..

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Western Digital EasyStore 4 TB is Superb

    Posted
    MarkASparks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I knew I could trust WD from previous purchases used for backing up pc’s and also as a DVR for Dish Network. I was amazed at how simple the easystore is to use, and at the incredible price of $99.00 for 4 TB on the deal of the day from Best Buy, I recommend this drive to anyone looking to backup files from a Laptop or pc and for the photographer’s it’s a great drive to store pictures and videos. I had filled my laptop up with concert videos from my camera and GoPro and this little drive was the perfect one to purchase. When I first saw the size I was not so sure about it but the file transfer is fast and smooth with a great software package from Western Digital. I also like that it is powered through the USB cable and doesn’t need external power. I like it so much I am going to buy another one. Get one and you will be satisfied!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the headache

    Posted
    DeeCee
    • My Best Buy® Elite MemberElite Member

    It was working great for 11 days. I was in the middle of a major transfer of files when it started to have mounting and reading problems. At this point I had over 2TB of information on the drive that I was scrambling to figure out a way to access and retrieve. To make matters worse the return period is only 14 days. I called my local Best Buy to see if they could help retrieve the information. For a fee I was told that Geek Squad could attempt. Not cool. Then I asked if I could have extra time to see if I could get anything off the drive. They would not extend the return period. Pretty crappy considering I've been a loyal Elite member for many years. I was able to finally access most of the files, but I also wanted to try to wipe the drive. Didn't have time to do that. All in all a pretty crappy experience.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    WD Backup drive is great

    Posted
    RedRed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my review of WD - easystore® 4TB External USB 3.0 Portable Hard Drive - Black. I was so pleased to get this during a daily deal sale. I use a WD 2TB and a Toshiba 1TB external portable hard drive and I love, love, love them both. I researched WD and was pleased with the high ratings on several independent sites...so I jumped on the chance to pick up this one. . I purchased it to keep on the shelf as a back-up to the back-up since no hard drive is going to last forever. But we've decided to use it now to back up video games, and I can still put it into service when my 6 year old WD eventually says "I'm done". The quick loading speed comes in very handy since I do frequent back-ups. I also recommend getting a good, sturdy zippered case to hold it if you are going to take it with you anywhere. I have 1 sturdy case and splurged on one waterproof sturdy case (Lacdo). Be aware where you 'put' them during uploads/downloads as these puppies do get very warm. So I wouldn't leave them zipped up inside the case with the cord sticking out for example (during data transfer, that is). The usb cord is very sturdy, too by the way.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A lot of storage in a small package!

    Posted
    sblemmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bottom line: 4TB of storage in a small form factor from a trusted manufacturer. Pros: attractive case, easy to use included software Cons: USB 3.0 transfer speed As a general rule of thumb, I always recommend buying the maximum amount of drive storage possible. You'll surely use it later, and you won't have to search multiple drives to find the files you want. Western Digital is a leading manufacturer of external hard drives, so if you're backing up important files buy a name you trust. WD's software is easy to use and the drive is formatted as NTFS out of the box. Mac users will need to reformat the drive, but it only can takes a minute or two. The casing on this drive is textured, which reduces the look of fingerprints and smudges. It shares the same form factor as WD's external portable drives and is about double the thickness of the 1TB WD drive I already own. The only downside is that, as hard drive storage increases, aging connection and transfer standards such as USB 3.0 start to feel slow. It took nearly two hours to copy 1.75GB of data from two other USB 3.0 external hard drives to this one. This isn't really a criticism of the drive, but if you have a newer computer you might look at USB-C drives as an alternative.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easiest backup device ever.

    Posted
    Barnrat1407
    • Verified PurchaserVerified Purchase

    The 1-1/2 year old Windows-based PC I’ve owned had always given “reminders” that a backup task needed to be set up. Best Buy happened to have a Deal of the Day for this 4TB device for just under $100! Ordered online and it shipped fast. Once hooked up, the PC immediately “saw” it. I then went through with setting up a backup task using the already installed prompts to do so. It was just that easy! The only drawback was the fact that my USB 3.0 jack was on the backside of the PC, in close quarters with my desk installation and the small portable hard drive only comes with an 18” dedicated USB cable, making it necessary to concoct spacers to raise a shelf so that I could set the device on top of the PC cabinet. Your computer layout may be better suited to deal with the VERY short USB cable included with this device. For 4TB of storage, you can’t beat the price!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Time Machine - with a minor issue

    Posted
    Allen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far the hard drive has been working wonderfully. It is fast and integrated well with my new Macbook. I needed something to backup my computer using Time Machine. Time Machine would take up a lot of memory especially if you're backing up multiple times a month. Having the option to scroll back in time, I needed much more memory than my previous 1TB drive. Now onto my experience - there's two parts in my story and the best part comes first. When I unboxed the drive and plugged it into my machine it quickly recognized the disk and asked me to set it up for Time Machine. I clicked yes and it lead into an issue on reformatting. Now comes the second part where it gets a little ugly. I had to punch in a couple of commands in the terminal in order to force delete the information of the disk from my computer and forcibly reformat the disk to be optimized for my Mac. In the end, the drive works well and the only qualms is its compatibility with Mac's Time Machine. The box does not lie, it is compatible with the Mac - just a few steps to reformat the disk is necessary and some knowledge in the use of Mac's Terminal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It worked well for my PS4

    Posted
    Mark
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm only giving it 5 stars insofar as it satisfied my objective extremely well, which was to expand storage for my PS4. I have 53 titles on Xbox1 and 17 titles on PS4. The reason is that the PS4 only recently updated the software to accommodate external storage. Pretty stupid that they waited, right? But better late than never, and that's another review. The point is that this was incredibly easy to set up on PS4. The downloads were fast and the formatting was a cinch. It was recognized by the gaming system immediately from settings. Bear in mind that this is the only function intended for the drive and won't be used elsewhere so the 5 star rating might not be accurate with respect to other purposes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice price for 4 TB drive

    Posted
    HoneyHouston
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Standing in Costco, another shopper and myself were both pondering 4 TB Hard Drives. We were both doing searches on our phones and started sharing reviews and prices we saw on line and comparing them to Costcos offering. We both decided to purchase these 4 TB drives from Best Buy. Really helps to be able to comparison shop while in a store to ensure the best product at a nice price. I'm still setting this up. I decided to read the users manual (first time ever on an external drive), but I've lost so much data in the past on external drives, that I thought it might save me some time and headaches down the road if I figured out what I was doing, since this drive will become my main backup. I'm bothered by the frequent software updates to the drive. Probably 4 or 5 in 2 months. I'm worried that it might be software or services I'll never use that's taking up space. I wish there was something I could plug in and start adding files to without all these "dashboards" and other "utilities" that I don't have time to read about. Ughhh! Although I'm fairly computer literate, I just want to "use" my computer gear -- not have to "maintain" so many pieces of software and apps.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great storage at a bargain

    Posted
    Viprone25516
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Comming from a Seagate 2TB portable drive i found this drive for $99.00. A real bargain from Best Buy. I ordered it and proceeded to pick it up same day. Windows 10 picked it up straight away. I have had no problems with it whatsoever. Backed up my Steam Library, Movies ,music, and pictures with room to spare. At the price for a portable that can be attached to usb3 i am able to access its content with multiple devices including my laptop, Tablet, TV, and even an LG smartphone using an adapter for its Usb C connection. When portable storage can be had at such a reasonable price its a no brainer. It does come with backup software but i have not used any of it so i can not comment on its functions or reliability. I also can not say what speed the drive runs at but it is most likely 5400rpm. It does not starve. For power is very efficient using Usb 2.0 3.0 or 3.1. Excellent product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Trusted Brand, Quailty Drive, Awesome Price 4TB!

    Posted
    Cunningham1420
    • My Best Buy® MemberMember

    I recently purchased the new Xbox One X. Since its a 4k gaming consoles the games seem to typ use 100gb. The console comes with 1tb and I have another portable WD brand Touro S 7200rpm 1tb HDD, which means I can only hold around 20 4k games and with the few I have plus all that aren't I'm already 50% used. I was looking through the Black Friday ads for the Green Seagate 4tb Game Drive hoping I'd catch it on sale since I really didn't want to pay $130 for a portable drive, but low and behold I found this WD 4TB Easy store usb3.0 portable drive for $79! This is gotta be the lowest price I've seen on a WD or Seagate 4tb in the past 2yrs I've been looking. Plugged the drive in and instantly the One X recognized it and reformatted with a click of the controller. Games even being 4k monsters still seem to run smoothly & fast. This also comes with a 2yr warranty which isn't bad. The WD My passport X was only 1yr and the WD Mypassport & Ultra are 3yrs.Anyone that just purchased the One X should seriously consider grabing this drive while the sale is going on.

    I would recommend this to a friend