Questions & Answers

1-10 of 37 Questions
  • Question
    What's the difference between WD's easystore series and My Passport series? Why the price difference? Is the functionality and reliability the same?   (4 Answers)

    By Vincent May 5, 2017.

    Answers
    • Best 
      Answer

      If "the Easystore series does not have built-in encryption/ password protection utilities. Additionally, the Easystore drives are not of as high a quality and come with a shorter warranty period". Then why is the Easystore more expensive than the Passport when the Passport has better features?

      By Pinky May 10, 2017.

    • Question
      What is the RPM speed of this? 5400 or 7200?   (4 Answers)

      By CrispySquirrel May 11, 2017.

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      • Best 
        Answer

        According to the box and on line it's 5400 but it seems faster then that. It's a great portable memory and very small. Only down side is the power stays on all the time so I have to disconnect it when not in use.

        By Keith71913 May 26, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is the external hard ok to use for my PS4 pro ?   (4 Answers)

      By Pyle April 13, 2017.

      Answers
      • Best 
        Answer

        Yes, this can be used with a PS4.

        By CommunityAnswer April 13, 2017.

      • Question
        If I am planning on reformat this for a MAC, would I be able to store files and backups on it or only Backups or only files?   (5 Answers)

        By ElenaVam May 11, 2017.

        Answers
        • Best 
          Answer

          You can do both, when you first hook it up to your mac you will have to reformat it. Afterwards it will ask you if you want to use it with time machine. Select yes and you can store your files and time machine backups together.

          By Matt May 11, 2017.

        • Question
          Is there a WD Red disk inside?   (3 Answers)

          By Scott April 30, 2017.

          Answers
          • Best 
            Answer

            All the RED drives I seen are 3.5 inch, This contains a 2.5 inch drive with an extended Circuit board and will not fit a Laptop , or a computer Bay - SATA connector is not on the drive, only the USB cable connector

            By Anonymous May 1, 2017.

          • Question
            My laptop only has USB 2.0. Will this 3.0 work at a slower speed or not work at all?   (5 Answers)

            By Notageek April 30, 2017.

            Answers
            • Best 
              Answer

              It will still work, but the speed will max out at your 2.0 speeds.

              By Anonymous May 1, 2017.

            • Question
              Is power to run the Hard Drive supplied via the USB cable or does it use an external power cable?   (5 Answers)

              By ddotmark May 11, 2017.

              Answers
            • Question
              Can this be partitioned into multiple logical drives? . One for PC and one for Mac Time Machine?   (5 Answers)

              By Ron May 12, 2017.

              Answers
              • Best 
                Answer

                Yes. You can partition as much as you want. For both Mac and PC at the same time.

                By EvilVW May 18, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Will this work to download videos from my "Dish receiver/DVR"?   (4 Answers)

              By randy3740 May 6, 2017.

              Answers
              • Best 
                Answer

                It depends on a few things; For example, is your Dish Receiver compatible with the hard drive? Also I don't believe you can swap between different devices, once you use the drive for one device such as a DVR you no longer can play back the saved files on another device. This is something you will have to research yourself because every device and company is different. Hopefully this link can help shed some light on the subject: http://microcom.tv/support/knowledgebase.php?article=140

                By mbek May 8, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Does it have detachable drive inside to use it internally for laptops ? If no what is the size ? 2.5 or 3.5 ?   (3 Answers)

              By James April 24, 2017.

              Answers
              • Best 
                Answer

                The drive inside the case is a full height 15mm 2.5inch drive with usb 3.0 directly on the main pcb, in other words it won't fit and can't be internally connected to most computers easily

                By Anonymous April 26, 2017.

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