“It keeps saying unsuccessful back up... I saw a small window that opened up and says...Time machine could not complete the back up my passport The back up disk in not in Mac OS Extended ( Journaled ) format, which is required...”
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Hi MayraG, We are sorry for the inconvenience caused to you. In order to troubleshoot the issue please refer to the link mentioned below. "How to Partition and Format a WD Drive on Windows and macOS" https://support-en.wd.com/app/answers/detail/a_id/8200 "Starting macOS Time Machine Backups to My Passport and External USB Drives" https://support-en.wd.com/app/answers/detail/a_id/18952
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