“I purchased a 2TB WD Passport external drive. I didn’t copy the WD software from the WD drive to my PC before formatting the new WD drive. How can I get the WD software so I can backup the data on my PC to my new WD drive?”

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• Hello RyanM, Please be informed that you could use Acronis True Image for Western Digital to backup your computer to the drive. Please refer to the following link: https://support-in.wd.com/app/answers/detailweb/a_id/15564/ If you are facing any issues, please contact us at https://support-en.wd.com/app/ask/session/ the customer support team will contact you as soon as possible.

  Answered by Western Digital Team 5 days ago

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