“I have used the WD My passport previously and had some issues with adding files from a MAC to the hard drive. I am willing to buy this new one but want to make sure it is compatible with adding files from a mac to a PC and PC files to a MAC please assist”

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• It has mac software in it also

  Answered by Royaldumdum 4 years ago

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• I loaded ios photos to Google pictures and android photos to Google and loded all Google pics to the hard drive. I imagine it's neutral, what you load in, comes back...

  Answered by Labouie 4 years ago

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• Hi Prateek, The WD My Passport Ultra drive is a plug and play device which comes preformatted in NTFS file system for Windows computer. It is best your WD My Passport Ultra to be re-formatted in macOS Extended (Journaled) file format, to be compatible with Time Machine or exFAT to be read/write ready on both Windows and macOS. How to Format a WD Drive on Windows and macOS":  https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 5 years ago

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