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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1084 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,084 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Light weight and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so helpful as a way to save my data and backup my information beside the cloud. It's easy to use, light weight and holds a lot of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 TB Ultra is so easy to have. You don't need batteries as it gets that to your desktop or what ever your working with. I used it to take folders off my old Desktop, and it got everything I put on it with a lot more space to work with. When you plug it in to a Desktop, or a portable unit it comes on immediately. I love how easy it is!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive for laptop recovery operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review for: WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver Bought this for a friend after his laptop died and I needed to back up his hard drive. I appreciated that it has a usb c cable but also has an adapter for a full size USB port. I went for the ultra version because of the extended warranty because I'm not sure how often this will get used so I wanted to make sure that it was going to be reliable for when they did use it. Hardware encryption seems a little gimmicky just because I'm not sure how the implementation works if you are using the drive with multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must be formatted for a Mac, but easy to do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a SDD nor is it formatted for a Mac, but I didn't really notice much of a difference in speed when I used a SSD type external drive on my M1 MacBook Air. It was fairly simple to format for a Mac (under disk utilities app on any MacBook), and I got 2TB of storage for HALF of what 1 TB cost in a SanDisk SSD. So I'd say this is a lot of bang for the buck, especially if you get it on sale (I did). And a side bonus: It matches the silver color of my MacBook Air M1, and fits in my case that I already have. You can get similar cases from Buy for about $10. 2 TB is a must-have for photographers!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ultra Passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ultra passport 2 TB storage unit. It will hold your photos, music, videos, etc. you can get one with 4 TB storage unit. Also, I highly recommend this product. You will not be disappointed. It comes in a couple other different colors, but I prefer silver.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Perfect for Security Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as described. Purchased it for the security encryption with my sensitive data. Excellent price for 2TB! Works with Windows or Mac! Small in size for easy travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device for my files. Its easy to use and has a lot of space in it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty solid HDD for backups!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off i use this as a backup drive for my gaming rig, and for an HDD it is very fast in transfer. I back it up every sunday and it carries all my info and data, and has a nice compact and durable case. The software for passwords is also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD My Passport Ultra 2T

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD My Passport external memory to clean up my Samsung Galaxy flip fold 2 phone. It is very easy to use with my phone and my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drive back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a great backup drive that downloads everything from the Cloud as a secondary computer bankup

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect for EDC or Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is very tiny. It will fit in your pocket. It looks bigger on the photos. Perfect for traveling but easy to misplace. I recommend a bright color

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good external hard drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , use to record live tv to watch at a later time hooked to my antenna tv box .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast and compact! looks solid and this is the best brand!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and reliable extra storage. Inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lots of memory capacity. Plug and play. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been reliable. I have had good experience with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    solid hard drive :)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid hard drive :) great performance and very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, fast speeds, cable is also included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Quiet and efficient. Wireless touch less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought it at a great deal in store and it's worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of storage. If your using to store videos photos and such it’s great. Will hold and run video games but will add a little bit of load time. But for the price no complaints.

    I would recommend this to a friend
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