“WegRoot Verify account I have installed webroot security and entered all the required info user id, Password and security number code. When I get the Email that generates the security check and says enter the second and fifth position of the code I keep getting a Urc2 error message. How do I fix this ??”
Answer This Question![Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/1715/1715838_sd.jpg;maxHeight=100;maxWidth=60)
1-5 of 5 Answers
You need to call Webroot at their toll free number for tech support, but get ready to wait as it usually takes them to finally answer the phone after you are on hold listening to the same old song at least 30 minutes.
Sorry, there was a problem. Please try again later.If I'm understanding your question correctly the second and fifth position they are asking for is the second and fifth letter in the password you are using.
Sorry, there was a problem. Please try again later.That took me a long time to figure out. Look at the security code you chose and enter the digit that is the 4th digit and 5th digit as it appears within you word or number combination. Just use your code and enter the corresponding number/letter for the digit that they request. For example if my security code is 7654321 and they ask for the 5th and 6th digits I would enter 3 and 2.
Sorry, there was a problem. Please try again later.I always count precisely every character, because Webroot does this check all the time. You must have entered your data incorrectly.
Sorry, there was a problem. Please try again later.You can contact our technicians for free assistance or use the link below to reset your security code. Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp Reset Security Code: https://my.webrootanywhere.com/forgotpassword.aspx Mike R Webroot Community Team
Sorry, there was a problem. Please try again later.