Questions & Answers

Q: QuestionWhat is the size of the plate?

Asked 4 years ago by Anonymous.

• A:Answer Hi! The turntable inside this unit measures 12 inches in diameter. Hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere in the back of the microwave is the power cord located as you face the front of the microwave

Asked 4 years ago by Bill.

• A:Answer Hi Bill, it appears to be in the center of the unit. Here is the link to the installation documents. Page 9 will have the instructions for making the power connection for this model https://bit.ly/3t5BkbO

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this be hard wired or is it plug only?

Asked 4 years ago by keeblair.

• A:Answer Plug only.

  Answered 4 years ago by ShellVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is a comparable whirlpool microwave for model wmh31017fb

Asked 4 years ago by DG572.

• A:Answer Hi DG572, the WMH31017HB model is basically the same, it just doesn't have the grey control panel.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAbout to replace a Whirlpool model MH2175XSQ0 with this model if it will fit and use the existing recirculation kit. Will this work?

Asked 4 years ago by ThatAngryDad.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer if you have a standard 29-5/8" opening the answer is yes. Most wall mountable microwaves use the same size profile or footprint.

  Answered 4 years ago by ValueVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this micro have a Keep Warm function?

Asked 4 years ago by Ozzie.

• A:Answer Hi Ozzie, this model does not include a keep warm function. Here is a link to the features of this particular model WMH31017HS: https://bit.ly/3na9ngB

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe have a Whirlpool WMH1163xvQ purchased about 5 years ago, which has stopped working. Does the Model #WMH31017HZ mount exactly the same?

Asked 4 years ago by Malory.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Malory, for this Whirlpool - 1.7 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel the mounting of both are similar, however, the current unit and the WMG31017HZ do have different specifications. We would recommend checking out the Installation Manual for more information on the difference between the two.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat one should I purchase. The whirlpool microwave I have is 30” long, 17 “ high, 17” deep? It is over the stove. The one I have has damage on the rim from heat from oven.

Asked 4 years ago by Carol.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Just look for over stove models. The dimensions are posted. They roughly have about the same dimensions give or take a little because the over the stove installation is very common.

  Answered 4 years ago by foxtek

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this microwave unit have a removable turntable? i hate turntables. Thanks

Asked 4 years ago by Dave.

• A:Answer Hi Dave, Yes, this Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave does have a removable turntable.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionneed operating manual for a microwave WMH32519HZ

Asked 4 years ago by Torakuma.

• A:Answer Torakuma, please visit https://bit.ly/32FioVP for the Use and Care Manual for model WMH32519HZ.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwill this unit fit over a stove?

Asked 4 years ago by lance.

• A:Answer Yes it will fit over a stove.

  Answered 4 years ago by ChrstphVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a above whirlpool stove microwave, the bulb underneath has burn out 3 times in less than three years. Should I have someone look at it? I don’t keep it on over night since the first bulb burned out.

Asked 4 years ago by Babs.

• A:Answer Hi Babs, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the timer function separately from the microwave meaning can the timer be used whether the microwave is in use or not?

Asked 4 years ago by vegeteri.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello vegeteri. This Whirlpool® Microwave does have a timer function. Please visit https://bit.ly/3n8eVZ5 and refer to page 3 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model whirlpool microwave have Express keys ?

Asked 5 years ago by Mike.

• A:Answer Hello Mike, the WMH31017HS does feature Popcorn, Potato, Pizza, Reheat and soften/melt presets so you get just the right amount of heat and time, whether you're cooking or defrosting, with specific preset options.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a noisy microwave?

Asked 5 years ago by Fisher.

• A:Answer Not the loudest

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you purchase an optional wire shelf for this unit?

Asked 5 years ago by Dave.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Dave, there is no wire shelf available for this Whirlpool® Microwave.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the microwave handle plastic or stainless?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer The handle is stainless steel. Very cool to the touch, and doesn't show finger prints.

  Answered 5 years ago by mwaverVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a solid black whirlpool microwave older model # MH6600XW , and the ser.# is ? TRR2610972. will the Wp 1.7cf over range Model WMH31017HB sku # 6195411 fit in the existing opening ?

Asked 5 years ago by dudleybear80.

• A:Answer Hello dudleybear80. Unfortunately, model MH6600XW is not a valid model number.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionModel#WMH53520CS0 Serial#TR62174661 Light does not on, button switch does work though. Let me know how can I fix this problem?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer We would recommend rebooting the unit by unplugging or shutting it down at the breaker for 90 seconds, to see if that will reset the light control. If that doesn't work, here is the link to the troubleshooting tool for this unit. https://bit.ly/3kxHVIB

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question