Sometimes after my wash is done I can't get the lid to unlock to take the clothes out. It says cycle complete but the lid is still locked. Sometime after pulling on it a few times I can get it to open. I've only had this washer for 2 weeks. null

Question

SingleDad33 · Accepted Answer

Mine hasn't done this. I'd call customer service. As soon as the Cycle Complete light comes on, the Lid Locked light goes out and unlocked.

trout · Answer

it only locks when it goes to spin

WhirlpoolTeam · Answer

Hello Dee! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

Answered by WhirlpoolTeam 6 years ago

“Sometimes after my wash is done I can't get the lid to unlock to take the clothes out. It says cycle complete but the lid is still locked. Sometime after pulling on it a few times I can get it to open. I've only had this washer for 2 weeks.”

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