“Our washer was fine at first and now bulkier items (king size quilt or towels) come out so wet and heavy they can't be pulled out of the bucket even with additional drain and spin cycles put on.”

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• Hey megohm, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.

  Answered by WhirlpoolTeam 5 years ago

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• The load is unbalanced. Please check the owner's manual.

  Answered by Raconteur 5 years ago

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