“There are 3 plugs in the pan of the unit . Should one of them be removed to allow water to drain ? Water is hitting the fan on my unit and creating noise. I do not see any place water to drain .”
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Hi! Thank you for your question. You just need to tilt the back of the unit slightly downward to allow accumulated rainwater to drain out. As for the sound, it's just within the normal operation of the unit. Droplets of water hit the condenser, causing a pinging or clicking sound that helps cool the condenser. Hope this answered your inquiry! :) -Customer Service Team
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