“Lid will not close all the way when I hold it down till it locks at end of cycle it will not unlock”

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• You would need to contact Whirlpool directly for this issue.

  Answered by Product Expert 6 years ago

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• Hi Rosie,please reach out to our Care Experts, we would be happy to look into your concerns with the WTW5000DW Lid Lock. We are available at US: 1-866-698-2538 Hour of Operation: Monday-Friday: 8:00 AM to 8:00 PM EST

  Answered by WhirlpoolTeam 6 years ago

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