Questions & Answers

Q: QuestionCan this "slide in" range be used to replace a 30" freestanding range?

Asked 6 years ago by B.

• A:Answer Measure area and compare to the stats. It should fit. It is soooooo pretty. Register it and put the app on your phone. It has a learning curve and because it is digital you can call the company and they can access it and fix it remotely Awesome!

  Answered 6 years ago by BuzyMomVerified Purchase

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Q: Questiondoes the whirlpool gas stove sku 5979812l come in stock in emerryville, ca or nearby in the sunset bronze colour..can you tell me if it is standard size, and what is the cost for the gas hook up and deliver.. any special coupons to apply? what is the cost

Asked 7 years ago by jaybird.

• A:Answer The color changes in different light right now the sun is lighting up half of my range and it gleams a frosted golden color that fades to a more muted stainless with a hint of taupe. I have cream cabinets and this color is amazing. I first read about this color Feb 2016 and finally was able to get them late in 2018. I actually saw the color in another store. I got them thru Best Buy. As they are digital there is a learning curve if you want to use all the options. I had a problem and called the 1-800 number and they were able to fix it remotely. It was actually a user problem !

  Answered 6 years ago by BuzyMomVerified Purchase

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Q: QuestionIs this gas range fingerprint resistant and where does it indicate it ?

Asked 4 years ago by DanC.

• A:Answer Hi DanC, this unit is regular stainless steel. You may locate that information at the following link, simply scroll down to "Key Specs" and at the bottom is states Color/Finish. https://bit.ly/3asbibe

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow do I get the control panel to unlock

Asked 5 years ago by Anonymous.

Q: QuestionHow do you change the time on the oven?

Asked 5 years ago by Kurty.

Q: QuestionIs this oven true or fan convection?

Asked 5 years ago by Convection.

Q: QuestionIs this oven a true self clean that locks or a water self clean that you have to clean by hand?

Asked 6 years ago by Candie.

• A:Answer Hello Candie! This model is the AquaLift® Self Clean, which uses water. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs anyone having problems with the control panel on this range? It's very unresponsive to touch and we have to use the app to start the oven most of the time.

Asked 6 years ago by MichaelT.

• A:Answer I am having the same issues. Control panel does not respond to touch. I had to use my phone to lock the control panel. I am glad that I set it up on my phone or this oven would be useless. I really had the Smart oven and would prefer old school dials so I could at least use my oven. I bought a toaster oven as a backup for when this oven won't work when needed. It is less than a year old.

  Answered 6 years ago by tjcarst

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Q: QuestionDoes this come with a propane option?

Asked 7 years ago by Stef.

• A:Answer Hi Stef, yes, this Whirlpool® Range comes with an LP conversion kit.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the touchpad control have a lock feature so the controls aren't accidentally pushed when not in use?

Asked 7 years ago by Alis334.

• A:Answer Yes. But you cannot lock the control panel when using the oven. Anyone brushing the panel with a towel, or hand, etc. can turn the oven off. I wish there was a way to lock it when in use.

  Answered 6 years ago by tjcarst

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Q: QuestionIs this model available in black stainless?

Asked 7 years ago by Caseguy.

Q: QuestionDo you have one of these Whirlpool Gas Range in Sunset Bronze color in stock in the store?

Asked 7 years ago by Whirlpool.

• A:Answer Hi Whirlpool, unfortunately we do not information regarding stock at the individual stores. We would recommend contacting your local Best Buy Store for more information regarding availability.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionI had the oven on and timer and when timer went off so did the oven why????

Asked 5 years ago by Cindy.

• A:Answer Hey Cindy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the appropriate height to mount the power receptacle? Should the power receptacle be directly behind the range? Is is preferable to have the receptacle to the right or left side? Does the receptacle have to be recessed into the wall?

Asked 6 years ago by Dan.

• A:Answer Dan, we recommend installing per the Installation Instructions. If further assistance is needed, we recommend contacting a certified installer. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow do I Unlock my oven control panel after it has been locked? None of the panel buttons work and there is no specific instructions about unlocking the panel in the "use and care manual".

Asked 6 years ago by BSquared.

• A:Answer My $2700 wall oven has the "controls locked swipe up to unlock" after doing that its back to the original screen . Turned off power, held each button for 4 seconds etc. Their tech at their customer service couldn't help . i have over 1.5 hours listening to their recordings and pushing appropriate numbers . The dealer could not get through to them either . This is a common problem . DO NOT buy a Whirlpool product . Breaks after warranty and customer service is terrible

  Answered 2 years ago by David

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